sm mini image



Ensure service availability through enriched data analytics and advanced monitoring

market research

See it all, manage it all

Star Suite Service Monitoring offers telecoms end-to-end visibility into the network infrastructure, allowing a clear understanding of how services navigate through various elements and network layers. Designed to provide real-time insights, performance metrics, and up-to-date information, SM is a crucial component for telecom infrastructure management.

It correlates and processes events originating from different sources, including FM and PM. By performing service impact analysis, it ensures a cohesive approach to addressing and resolving issues promptly. The holistic overview is visually depicted on a service tree, providing operators with immediate and intuitive insights into the ongoing situation at any given moment.

Star Suite SM highlights

Service-specified KPI assessing

Obtain service-specific KPIs for more accurate assessment, understanding the real impact on overall service performance and customer experience. This is essential because the impact of a KPI can vary based on the service to which it is applied, its levels, and specific requirements.

Prompt actions with root-cause analysis

Pinpoints not only what went wrong but also where and why it occurred, provides quick access to all alarm-related information and actionable alerts. 

Faster impact analysis

Minimize the unforeseen impact of outages and degradations by actively detecting anomalies and deviations from the expected behavior and on-the-fly impact analysis.

Historical performance analysis

Reviewing past performance data not only provides a retrospective understanding but also aids in effective long-term planning and continuous service improvement.

Automated trouble tickets

Automates the creation, updating, and resolution of trouble tickets within third-party systems, while also triggering automated workflows to lead teams through a predefined sequence of actions.

Explore further from Star Suite product family

Fault Management

Performance Management

Service Inventory

Service Quality Management

Legal Notice


1-) Considered as an ‘Artwork’ within the framework of the Law No. 5846 on Intellectual and Artistic Works; this material and all of its content have been prepared by NART BİLİŞİM HİZMETLERİ LTD. ŞTİ. (hereafter called ‘TechNarts’) and the owner of the subject Artwork is TechNarts. All intellectual property rights on this material, and its content; including the financial rights such as the rights to adapt, to duplicate, to disseminate, to perform and to broadcast through radio are exclusively owned by TechNarts.

2-) Without the express written permission of TechNarts, this material and any part thereof cannot be completely or partially modified, reproduced, mailed, transferred, re-published, distributed or used to derive new contents from the original; copied images of any part of this material cannot be published on any platform.

3-) TechNarts is the exclusive authority for conveyance of any of financial rights on this material and its content to third parties, and/or for conveyance of the rights and/or license to use this material to third parties, and/or for selling of these.

4-) Anyone accessing to this material directly or indirectly, accepts in advance these terms and legal consequences and punishments due to not complying with these terms. TechNarts preserves all the legal rights against violation of any of these terms.